Marco started his career as a Management consultant with Bain & Company and first came across the field of IT as a Founder and CIO of an Internet startup back in 2000. He joined Deutsche Telekom in 2002 and had several stations in the IT Project & Systems Integration business of Deutsche Telekom and T-Systems. Since 2018 Marco is Vice President Service IT at Deutsche Telekom Service GmbH. Marco's team provides IT solutions for the service & customer care organization of Telekom Deutschland. The focus is to drive automation & digitization projects to make things easier for it`s customers and employees in Germany by delivering agile & smart IT solutions. For example, they run one of Europe`s largest Robotic Process Automation platforms and do agile design & development for customer care applications.